Got Questions?
We’re your ultimate party planning dream team and the party palace of your wildest fantasies! Got burning questions? We’ve got sizzling answers! Swing by our FAQ page and get ready to be amazed!
What is the timeline of birthday parties?
Depending on the timing of your party reservation, you are welcome to arrive early to enjoy our playground and stay until closing. When it's time for your party, you'll have an hour and a half in our party room. We'll kick things off with food, and you can sing "Happy Birthday," open gifts, enjoy some fun time, and more. Once your hour and a half is up, you can continue playing in our playground, but we kindly request that you clear your items for our next reservations.
Are outside foods allowed?
Unfortunately, outside food is only permitted with our Ultimate Hero package! This package offers you the flexibility to bring your own food while also enjoying the items we provide.
Who is included in my guest count?
Your guest count includes everyone! From the birthday child, to the parents, all the way to grandparents, anyone and everyone that is joining your party.